Responsible gambling

Pure Casino Lethbridge is committed to providing a safe and responsible gaming environment for all patrons. We encourage our guests to gamble within their means and provide various tools and resources to help manage gaming activities.

Self-Exclusion Program:

If you or someone you know has a problem with gambling, we offer a voluntary self-exclusion program that can bar individuals from entering the casino for set periods. This program is part of Alberta's responsible gambling framework and aims to support those who may need additional assistance.

Deposit Limits: We encourage our guests to set personal deposit limits to help manage their gaming activities. While online-style configurable deposit caps are not available in land-based casinos, staff can provide guidance on setting limits or offer access to more formal exclusions through the self-exclusion program.

Time-Outs and Cooling-Off Periods:

Our casino follows Alberta's responsible gambling framework, which includes information encouraging players to set personal spending and time limits. Provincial programs support more formal exclusions and cooling-off periods for those who may need them.

Support Organizations:

We promote contact details for Canadian support organizations that help with gambling-related harm. Our official website links to wider responsible gambling resources, including tools like deposit limits, loss limits, and self-exclusion used across regulated markets.

Responsible Gaming Materials:

Printed materials, such as brochures and posters, are available throughout the casino, referencing local or national hotlines and responsible gaming organizations that offer support. Our staff is also trained to provide guidance on setting personal spending limits, accessing support resources, and managing gaming activities responsibly.

Supporting Responsible Gambling Initiatives:

We recognize the importance of integrating responsible gambling practices into our daily operations. We strive to promote a culture of responsible gaming within the community by:

• Partnering with organizations that support individuals affected by problem gaming
• Providing education on responsible gaming through staff training and in-house materials
• Encouraging self-regulation among patrons, supporting those who may need additional assistance

At Pure Casino Lethbridge, we are committed to providing a welcoming environment for all our guests. We believe that responsible gambling practices should be encouraged and supported throughout the community, fostering a culture of responsibility and care for individuals affected by problem gaming.

Additional Resources:

For more information on responsible gaming or if you need assistance with managing your gaming activities:

• Visit our Responsible Gaming page
• Contact local support organizations listed in our materials
• Reach out to staff at Pure Casino Lethbridge for guidance